|
Terms & Conditions Copyright All copyright is wholly owned and reserved by Magnetic Occasions of www.magneticoccassions.com.au. No part may be reproduced in whole or part or stored without written permission. Under no circumstances can any of our products be re-sold without written permission beforehand.
Privacy & Confidentiality Your personal details, guests names and addresses are kept confidential. Under no circumstances will they be given to any third party.
Payment & Prices All prices are subject to change without notification. Prices include 10% GST and in Australian dollars. We accept payment via internet transfer or direct deposit. Full payment is required before your order is dispatched. Full payment must be received prior to the commencement of production. No refunds will be given after commencement of production. Purchases outside Australia may incur an import tax or duty once the order is sent, prior to receiving their goods. This fee is wholly the responsibility of the customer. We cannot be held responsible or liable for any additional fees charged by government or any other authorities. We recommend contacting your government customs department for information regarding charges.
Refunds
Prior authorization
from us must be
obtained before returning any goods. Goods that are ordered
incorrectly and are not easily re-sold, will not be refunded. Errors in Orders Received We endeavour to ensure all orders are correct prior to orders leaving our design studio. However, there are occasions where a mistake is made. We recommend checking your order and reporting any mistakes within two days of receiving your order. During this two day period, we will rectify mistakes caused by us at our expense. Once the two day period is over, we will not take responsibility for any mistakes and will consider the order completed.
Cancellation of orders
All orders can be
cancelled, prior to receiving payment. Delivery Allow 14 working days delivery time on all orders. All orders are sent via Australia Post. We cannot be held liable for any damage or charges caused by third parties. This includes loss, delays and damages. Urgent or overnight delivery can be requested and will be charged accordingly. International delivery will be charged at cost. A third party is used for shipping, as such we cannot guarantee delivery time. Delivery times are the sole liability of the customer. We advise providing allowances for any unexpected delays when ordering.
A sample will be emailed to you or sent to you prior to sending your order to print. This will be emailed or mailed to you, as per your request, within three days of receiving your wording, font and quantity requirements. Printing will not proceed until we have received your approval and payment is received. Errors that are signed off through this process are reprinted at the clients expense regardless of how the error occurred. It is your responsibility to check the invitations details are correct.
Envelope Print Process If you require envelope printing, you must provide a guest list saved in a Word or Excel in table format, along with wording, font size and font type requirements. All spelling and set-out must be correct prior to sending to print. We take no responsibility for customers incorrect spelling or details.
|
|
© Copyright 2008. |